TERMS AND CONDITIONS
In this page we list our Terms and Conditions, under Chapter I, title 3, section 3 of the Legislative Decree no. 82/2005 and subsequent amendments and additions.
1. Introduction and applicability of the General Conditions
These general conditions of sale (hereinafter, “General Conditions”) govern the purchase of products and services, carried out remotely and made available via the internet, from the site www.volpetti.com (hereinafter, the “Website”) in compliance with Italian regulations of Legislative Decree 206/2005 and subsequent amendments and additions (hereinafter, “the Consumer Code“).
The seller of the products and the Website owner is:
Salumeria Volpetti s.r.l., with registered office in Salumeria via Marmorata, 47 00153, Rome (RM) and VAT number 12307011002 registered at the Company Records Office of Rome (RM), REA: RM – 1364399 – e-mail: info@volpetti.com.
The client who accesses the Website to make purchases (hereinafter, “the Customer“) shall, before sending the order, carefully read these Terms and Conditions made available on the Website and available at all times to the Customer also via the link in the order confirmation email for reproduction and storage.
In the event that the person purchasing from the Website requires an invoice and/or is not a “consumer or user” as defined by art. 3, paragraph 1, comma a) of the Consumer Code, the cancellation rights as described in Articles 7 and 8 of the General Conditions will not apply nor, more generally, the provisions that apply only to “consumers” according to the Consumer Code.
The contracts concluded with Salumeria Volpetti s.r.l. through the Website are regulated by these General Conditions in accordance with Italian legislation. The language used to conclude the contract is Italian.
2. Choosing and Ordering Products
The features and the price of the various products offered on the Website (hereinafter, the “Product” or “Products“) are shown on each product page.
For the purchase of the Products, the Customer must complete and submit the order form in electronic format, following the instructions contained on the Website. The Customer shall add the Product to the “shopping cart” and, after having read the Terms and Conditions and the Privacy Policy, must enter the shipping and billing information, select the desired payment method and confirm the order.
With the confirmation of the order, which is equivalent to a contract offer, the Customer acknowledges and states they have read all the instructions provided during the purchasing procedure and fully accepts the current General Terms and payment Conditions.
The contract between Salumeria Volpetti s.r.l. and the Customer shall be concluded with the acceptance of the order by Salumeria Volpetti s.r.l. . This acceptance is communicated to the Customer through an order confirmation email containing a reference to the current Terms and Conditions, order number, shipping and billing date and a list of Products ordered with their main features and the total price, including shipping costs. The client will check the confirmation email and, if any errors are found, will have 12 hours from receiving the email to contact the Customer Service directly from the Website using the suitable contact form available from the “Contact” tab. After that time, the order will be processed for shipping and no further changes will be accepted, without prejudice to the Customer’s rights as described in Article 7.
After receiving the order, Salumeria Volpetti s.r.l. will check the availability of stock for the order. In the event that one or more Products are not available, the Customer Service will send a prompt email to the Customer, who, within the following 12 hours, will be able to confirm the shipment of other possible Products available or cancel it. In case of failure to respond within that period, the order will be deemed confirmed and the available Products will be shipped. In this case, the entire amount for the missing Products will be reversed or, in any case, depending on the chosen payment method, the Customer will not be charged.
3. Product Information
The information and specifications relating to the Products are available on the Website with the relevant Product codes.
The visual representation of the Products on the Website, if available, usually corresponds to the photographic image accompanying the description. It is understood that the image of these Products has the sole purpose of presenting them for the sale and may not be fully representative of their features and quality, but differ in colour and size. In case of a discrepancy between the image and the written Product description, the description on the Product sheet shall prevail.
4. Prices and Shipping
Product prices include all taxes and fees. All prices are expressed in EURO. The shipping cost varies according to the total weight of the purchased Products and the final destination of the shipment. In the Shopping Cart page, and later in the Checkout process, the user can view the final shipping cost before confirming the order (after specifying the destination of the goods).
Shipping within Italy:
Shipments within the Italian territory are delivered via express courier UPS.
Shipments abroad:
Shipments outside the Italian territory, are delivered via express courier UPS.
More detailed information about which countries we ship to, shipping methods and costs is available on this website on the Shipping & Delivery page.
5. Payment and billing methods
5.1 Payment methods
The Customer may pay the price of the products and the shipping expenses via
- Visa
- Mastercard
- American express
- PayPal.
PayPal
After confirming the order, the Customer can make the payment using their existing PayPal account or a bank card (including prepaid cards), or using any of the other methods accepted by PayPal and in compliance with the relevant conditions.
5.2 Billing of orders
If the purchase is made by a professional, it will be possible to request an invoice by selecting the appropriate box during the order procedure and inserting the billing information including fiscal code and/or VAT number.
The invoice will be sent via email to the address indicated. The professional is responsible for entering the correct billing information and is expressly informed that, if no invoice is requested during the ordering phase, it will not be possible to request it subsequently.
6. Transport and delivery
The Products purchased on the Website will be delivered to the address indicated by the Customer during the purchase procedure in the “Shipping information” field.
All purchases will be shipped by express courier (hereinafter, “Courier“) from Monday to Friday, except on national holidays and festivities. Salumeria Volpetti s.r.l. is not responsible for unforeseeable delays or may not be held responsible for them.
Once the products are shipped, the Customer will receive a confirmation email with a tracking link for the shipment.
Generally, except in cases of force majeure or unforeseeable circumstances, the Products ordered will be shipped within a period of 3 (three) working days from the day when Salumeria Volpetti s.r.l. confirmed the order to the Customer by a specific order confirmation e-mail.
7. Cancellation policy
The Customer is entitled to cancel the contract in accordance with the Legislative Decree no. 21 of the 21st of February 2014.
To exercise the cancellation right, the Customer must follow the instructions found in the pages of this website dedicated to the Cancellation Policy.
8. Errors and Limitations of Liability
The information regarding the Products provided through the Website is regularly updated. However, it is not possible to guarantee the complete absence of errors, for which Salumeria Volpetti s.r.l. cannot be held liable, except in cases of wilful misconduct or gross negligence.
Salumeria Volpetti s.r.l. reserves the right to correct any errors, inaccuracies or omissions even after an order has been made, or change or update information at any time without prior notice, without prejudice to the rights of the Customer under these General Conditions and of the current Italian Consumer Code.
Excluding wilful misconduct or gross negligence, all of the Customer’s rights to damages or compensation shall be excluded, as well as any contract or tort liability for direct or indirect damages to people and/property caused by the non acceptance or fulfilment, even partial, of an order.
9. Applicable law and competent jurisdiction
The sales contract between the Customer and Salumeria Volpetti s.r.l. is concluded in Italy and governed by Italian law. Any disputes concerning the interpretation, execution or termination of these General Conditions or of individual purchase orders, if the Customer is a consumer under the Italian Consumer Code, shall be of the exclusive competence of the Court of the town or municipality of residence or domicile of the Customer, if located in Italian territory; in all other cases, the applicable jurisdiction shall be that of the Court of Rome.
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According to Article 1341 of the Italian Civil Code, the Customer declares to have read and specifically accepted the following articles of these General Conditions: 6 (Responsibility for Delays in Delivery), 8 (Right to Correct Errors – Liability Disclaimers).
SHIPPING POLICY
Shipments are sent by UPS to abroad. Except in cases of force majeure or unforeseeable circumstances, the products ordered will be shipped within a period of 2 – 8 (two – eight) working days in Italy from the day when Salumeria Volpetti s.r.l. confirmed the order to the customer by specific e-mail order confirmation.
Whichever shipment type you choose, we will provide you with a link to track your package online.
Shipping charges include packaging and postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight and/or volume of the shipment. We recommend that you group your items in one order. We cannot group two different orders placed separately. Each of them will be subject to shipping charges. The package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well protected.
In the case of frozen products, a surcharge of 24€ per 10kg of purchased product will be added to the shipping costs. This is the price necessary for a refrigerated delivery.
In any case, exact shipping prices for each country of destination are shown at the moment of checkout.
As regards returns, please visit the Right of Cancellation page.
USA Customs import restrictions
Due to customs import restrictions between Italy and the USA, it will not be possible to ship cured meats (either whole or sliced) to the USA.
INFORMATION REGARDING THE CANCELLATION POLICY
In this page we present our cancellation policy under article 49, paragraph 4, Legislative Decree 21/2014.
You have the right to withdraw from the contract without any given reason within 14 days.
The cancellation period expires 14 days from the day that you, or a third party nominated by yourself other than the courier, take physical possession of the final item.
To exercise the cancellation right, you must inform us of your decision to withdraw from the purchase order through an explicit declaration to be sent within the aforementioned period by registered letter to the following address:
Salumeria Volpetti s.r.l., via Marmorata, 47 00153, Rome (RM) Italy.
Or by e-mail to the address: info@volpetti.com
To meet the cancellation deadline, it is sufficient that you send the communication concerning the exercise of your cancellation right before the cancellation period is over.
To this end, you may use the cancellation form attached or any other type of explicit written declaration of your intention to cancel the order, as long as it is sent to the address specified above with the right format and within the aforementioned deadline.
In case of exclusion of the cancellation right, Volpetti s.r.l. will return the purchased Products, charging you for the reshipping costs.
Effects of Cancellation
Should you withdraw from the contract, all payments made in our favour will be reimbursed in full, including any shipping costs (except additional costs incurred where an alternative to our standard economy delivery method is chosen by yourself), without unnecessary delay and no later than 14 days from the day that you notify us of your decision to withdraw from the contract. Reimbursements will be made using the same payment method as that used for the initial transaction, unless you expressly request otherwise; no additional costs will be incurred as a result of the reimbursement.
Please return the goods or deliver them to us or to:
Salumeria Volpetti s.r.l.
Salumeria Volpetti s.r.l., via Marmorata, 47
Salumeria Volpetti s.r.l., via Marmorata, 47 00153, Rome (RM) Italy.
We will pay the costs of returning the goods.
Exceptions
You are only responsible for the diminished value of the goods resulting from the handling of goods other than what is necessary to establish the nature, characteristics and functioning of the goods.
The cancellation right is excluded in the following cases, under article 59 of the Legislative Decree 21/2014:
- orders of custom made Products or clearly personalised ones;
- orders of Products which are liable to deteriorate or expire rapidly;
- orders of sealed Products that are not suitable for return due to hygiene or health protection reasons or which were opened after delivery.
Privacy Policy of www.volpetti.com
This Website collects some Personal Data from its Users.
Owner and Data Controller
Salumeria Volpetti s.r.l. – Via Marmorata, 47 – 00153 Rome (Italy)
Owner contact email: info@volpetti.com
Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, email address, various types of Data and gender.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Owner’s operating offices, at the data-centers where this Website is physically installed (localized in Italy, United Kingdom and Holland, or other countries in the EU), and in any other places where the parties involved are located; refer to the section “Detailed information on the processing of Personal Data” for a list of the parties involved. For more information, please contact the Owner.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Advertising, Analytics, Contacting the User, Handling payments, Interaction with external social networks and platforms, Remarketing and behavioral targeting, Content performance and features testing (A/B testing), Displaying content from external platforms, SPAM protection, Tag Management, Managing contacts and sending messages and Content commenting.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Advertising
This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.
In addition to any opt out offered by any of the services below, the User may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.
Google AdSense (Google Inc.)
Google AdSense is an advertising service provided by Google Inc. This service uses the “Doubleclick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered.
Users may decide to disable all the Doubleclick Cookies by clicking on: google.com/settings/ads/onweb/optout.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Criteo (Criteo SA)
Criteo is an advertising service provided by Criteo SA.
Personal Data collected: Cookies and Usage Data.
Place of processing: France – Privacy Policy – Opt Out.
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Facebook Ads conversion tracking (Facebook, Inc.)
Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Google AdWords conversion tracking (Google Inc.)
Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Website.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
User ID extension for Google Analytics (Google Inc.)
Google Analytics on this Website makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by this Website.
The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the email address provided in this privacy policy to object to the aforementioned tracking as well.
Personal Data collected: Cookies.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Contacting the User
Contact form (this Website)
By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: email address, first name, last name and various types of Data.
Curriculum Vitae Form (this Website)
By filling in the Curriculum Vitae/Job Application form with their Data, the User authorizes this Website to use both these details and the attached Curriculum Vitae in order to evaluate the application for the job advertised on the webpage where the form resides.
Personal Data collected: email address, first name, last name and various types of Data, including those included in the Curriculum Vitae.
Mailing list or newsletter (this Website)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.
Personal Data collected: email address, first name and gender.
Content commenting
Content commenting services allow Users to make and publish their comments on the contents of this Website.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
Comment system managed directly (this Website)
This Website has its own internal content comment system.
Personal Data collected: Cookies, email address, first name and last name.
Disqus (Disqus)
Disqus is a content commenting service provided by Big Heads Labs Inc.
Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy – Opt out.
Content performance and features testing (A/B testing)
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Website.
Visual Website Optimizer (Wingify)
Visual Website Optimizer is an A/B testing service provided by Wingify Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts (Google Inc.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Google Maps widget (Google Inc.)
Google Maps is a maps visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Handling payments
Payment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
PayPal (PayPal Inc.)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: See the PayPal privacy policy –Privacy Policy.
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Twitter Tweet button and social widgets (Twitter, Inc.)
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Pinterest “Pin it” button and social widgets (Pinterest)
The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.
Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
MailUp (MailUp)
MailUp is an email address management and message sending service provided by MailUp SpA.
Personal Data collected: email address.
Place of processing: Italy – Privacy Policy.
MailChimp (The Rocket Science Group, LLC.)
MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
Personal Data collected: email address, first name and last name.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Remarketing and behavioral targeting
This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
In addition to any opt out offered by any of the services below, the User may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data collected: Cookies and email address.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Remarketing through Google Analytics for Display Advertising (Google Inc.)
Google Analytics for Display Advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Criteo Dynamic Retargeting (Criteo SA)
Criteo Dynamic Retargeting is a remarketing and behavioral targeting service provided by Criteo SA., that connects the activity of this Website with the Criteo advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: France – Privacy Policy – Opt Out.
AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Website with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
SPAM protection
This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.
Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Tag Management
This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Further information about Personal Data
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.
The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
Additional information about Data collection and processing
Legal action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Website as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookies
Small sets of data stored in the User’s device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Website, if not stated otherwise within this document.
Latest update: 06/05/2018